About Us

We strive to be the top-tier technology support firm and first choice for businesses by providing complete solutions in co-managed and outsourced IT support.

Core Values
Meet the Team
Capabilities Statement

Play Video

Core Values

At IT First, we prioritize you and your business with these key principles to ensure your company is running at its best.

Integrity

Doing the right thing is at the core of who we are.

Thinking

We believe the best solutions come from those who are creative and innovative thinkers.

Flexibility

We believe spectacular results require adaptability. We are nimble and adapt to the constant evolution of change.

Loyalty

Steadfast support of our employees and clients creates invaluable and mutually beneficial relationships.

Humor

We know the tech space can be cold and scary. We work to add the human touch with levity.

Meet the Team

Kevin Maberry

VP Strategic Operations

IT First Career Began: 06/12/1989

Education/Expertise: Bachelor of Business Administration - Texas Tech

Fun Fact: Kevin has been married to Carrie for 36 years. He loves family time with their daughters, sons-in-law and grandkids. He is an active boater and lover of the outdoors.

More About Me:
Kevin oversees the Sales team and Business Development, focusing on client relationships, strategic partnerships and event programs.

Leslie Garner

Director of IT First Impressions

IT First Career Began: 03/26/1989

Education/Expertise: Master of Business Administration

Fun Fact: Leslie has been married 18 years to the love of her life. She enjoys both national and international travel. One of her passions is wellness and fitness and she is a certified Pilates instructor.

More About Me:
Leslie always works to provide a WOW experience for clients. Oversees Marketing and HR and supports the Sales team.

Jeannette Aguilar

Controller

IT First Career Began: 06/01/2003

Education/Expertise: Bachelor Business Sciences Accounting

Fun Fact: Jeannette's hobbies include jigsaw puzzles, reading and true crime shows.

More About Me:
Jeannette handles all accounting functions for IT First, to include preparing financial statements and payroll processing.

Heidi Durant

Vice President

IT First Career Began: 01/26/1994

Education/Expertise: Bachelor of Fine Arts - Southern Methodist University/Master of Business Administration - LeTourneau University

Fun Fact: Heidi is a serial hobbyist, dabbling in jewelry making, calligraphy and as well as sewing and furniture refinishing.

More About Me:
Heidi develops, coordinates, and executes strategic plans for IT First to meet strategic goals. She assists all department heads in reaching their goals.

Susan Arnold

President

IT First Career Began: 09/30/1988

Education/Expertise: BBA MIS - Southern Methodist University, Microsoft Certified Engineer, A+ Certified and certifiable computer geek.

Fun Fact: Susan loves DIY projects around her house, is a novice quilter and continually strives to not be labeled the neighborhood cat lady.

More About Me:
Susan oversees all decisions around company operations. The buck stops here.

Capabilities Statement

IT First is a top-tier technology support firm that has been in business since 1975. We offer everything from full-service IT support to co-managed support with your internal team. We specialize in cyber security, cloud hosting, Help Desk support and equipment procurement. Our team has the experience to execute your day-to-day IT needs so you can put your business first.