Our primary focus is to create an environment of trust with our clients so they are assured their business and their systems are secure.
IT First has expert knowledge of cybersecurity issues and network security overall. They are responsive when we have issues and never leaves us hanging. IT First is a true partner for a company like ours that does not have in house IT support. I give them my highest recommendation.
The Women’s Business Council – Southwest (WBCS) has been using IT First for its IT needs for over 10 years. The biggest benefit we have is peace of mind knowing that we have a technical support team right at our finger tips for our every need; from installation of new equipment, to daily backups, to email, hardware and software issues. I would highly recommend any company looking for an IT firm to take a serious look at IT First. The service is outstanding and they’ve got a great team that is friendly, knowledgeable and professional.
We moved our cloud services to IT First six years ago. From implementation to present day, their professional staff provides reliability and peace of mind. As issues occur, a very dedicated staff addresses them head on. Our issues are resolved the same day and in most instances, within the hour!! IT First continues to educate us on current IT matters. We are confident of their dedication to remain ahead of the curve in this industry. In doing so IT First provides our company with a reliable system and more importantly, a protected system.
Even though we are a not-for-profit organization, IT First has shown us nothing but professionalism and knowledgeable first-class service. IT First designed solutions to our logistical problems of connecting multiple buildings and providing a common server. In addition to providing the server we needed, they also provided and configured computers and a printer that we were in desperate need of. The service and equipment IT First provided Straydog was exceptional. They are a vital partner to this organization! IT First is always available, even during non business hours, to assist us when any issues come up!
IT First has been the best decision we’ve ever made with regard to IT services, not only for our corporate office but for all of our 50+ properties throughout the State of Texas!! They are an indispensable asset to our business, helping us make key technology decisions and managing our always changing portfolio. They work patiently with thoughtful, knowledgeable and consultative guidance to help us understand and use our technology. During this process, IT First has assisted us in determining the best solutions to streamline Knightvest processes that ultimately reduce the overall bottom line. We have been partners with IT First for the past 3 years and have no plans to change!
Having been in the IT industry for 25+ years, I’ve learned that to really be successful it takes experience and a passion to solve problems for clients. The breadth of knowledge IT First brings to the table and the commitment to client success in any kind of situation are some of the best in the industry. The combination of processes, tools, and people are the foundation for making a first class organization. This is what sets them apart from the rest!